Reference

How ok44 Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care at ok44. Access to this platform and its services depends on your local law and eligible regions — read this policy to understand exactly what we collect and why.

Data collected only for account operationbKash, Nagad, Rocket payment data protectedContact us anytime to request your dataBangladesh-focused account support

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DATA PROTECTION PRACTICES

How We Protect and Manage Your Data

Security and transparency are built into how ok44 operates your account. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

Deposits and withdrawals through bKash, Nagad, and Rocket are processed over encrypted connections. We store only the reference data needed to reconcile your account wallet — never your full wallet PIN or credentials.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand platform usage. You can block non-essential cookies through your browser without affecting your ability to log in or make payments.

Account Data Retention

Your account data is kept while your account is active. After closure, we retain records for the period required under applicable rules, then delete or anonymise them. You can request a copy of your data at any time.

Data Access Requests

To see, correct, or remove your personal information, contact support via live chat or email with your account details. We aim to respond to verified requests within a reasonable timeframe under applicable rules.

What This Privacy Policy Covers

ok44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ok44, we collect the information needed to run your account — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. We also collect device and session data when you access the platform

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from your mobile or browser. This data is used to process deposits and withdrawals, verify your identity, and keep your account secure. We do not sell your personal information to third parties. Data shared with payment processors like bKash and Nagad is limited to what those
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processors need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable rules. If you are accessing ok44 from Bangladesh, your use of this platform is subject to local law
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and the eligibility conditions set out in our terms. We use SSL encryption across all account pages and payment flows to protect data in transit. Cookies and similar tracking tools are used to keep your session active and to understand how the platform is used —
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you can manage cookie preferences through your browser settings.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond to your request. Availability depends on local law and eligible regions.

Team online

Live Chat

Open the chat window from your account dashboard. Our support team handles data requests and can confirm what information we hold on your account.

Email Support

Send your privacy request to our support address. Include your registered account details so we can locate and verify your record before responding.

Account Settings

Some data preferences — including communication opt-outs and cookie settings — can be managed directly inside your account settings without contacting support.

Privacy Policy Questions Answered

These are the questions we hear most often about how ok44 handles personal data. If your question is not here, reach out through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected when you access the platform.

We share only what is necessary with payment processors like bKash and Nagad to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide the data we hold on your account.

Yes. Submit a deletion request through live chat or email. We will process it in line with applicable rules — some records may be retained for the period required after account closure.

All payment flows — including bKash, Nagad, and Rocket transactions — run over SSL-encrypted connections. We store only transaction reference data, never your wallet PIN or full credentials.

Access and eligibility depend on your local law and eligible regions. If you are accessing ok44 from Bangladesh, this policy applies to the data we collect during your use of the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoOk44 Glossary InfoTerms & Conditions

How ok44 Handles Your Personal Information

How We Protect and Manage Your Data

Payment Data Security

Cookie and Tracking Controls

Account Data Retention

Data Access Requests

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Privacy Policy Questions Answered

01 What personal data does ok44 collect when I open an account?

02 Does ok44 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask ok44 to delete my account data?

05 How does ok44 protect my payment information?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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